Crystal Hotel & Spa Bakuriani, Bakuriani ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Didveli Funicular Railway, Bakuriani, Georgia, 1204

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

335 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Superior Triple Room

Max:

3 persons

445 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Deluxe King Room

Max:

2 persons

585 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Bakuriani 1.1 mi

Airports

Kutaisi King David the Builder International Airport (KUT) 118.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Retreat!

“The spa facilities were a highlight, especially the sauna and jacuzzi which provided a perfect way to unwind after a day on the slopes.” view full review

Well-Equipped Gym!

“The fitness center boasted modern equipment and a beautiful view, making workouts enjoyable and inspiring.” view full review

Kids' Fun Zone!

“The kiddy playground was fantastic, providing a safe and engaging space for children to play while parents relaxed nearby.” view full review

Delicious Options!

“Dining at the Crystal Lounge was a treat, with a diverse menu and particularly nice hot chocolate that delighted everyone.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Locker room
Ski to door
Ski storage
Elevator
Barber shop
Coffee shop
Key card access
Key access

Sports & Fitness

Fitness center
Ski school
Pool tables

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Ski equipment rental
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's pool
Children's play area
Toys
Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view

Room features

Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Didveli Funicular Railway, Bakuriani, Georgia, 1204

Map view

Didveli Funicular Railway, Bakuriani, Georgia, 1204

City landmarks

Bakuriani

Bakuriani Kids Park

1.3 mi

Didveli

4200 ft

Bakuriani

Amirani's Park

1.3 mi

Bakuriani

Joyland

1.3 mi

Metres 25

Bakuriani Ski Academy

1.5 mi

Trinity Church

1.6 mi

Didveli Toboggan

1.6 mi

St.George Church

2.0 mi

Didi Mitarbi

Kokhta-Mitarbi

2.3 mi

Nearby

Metres 25

Bakuriani Ski Academy

0 ft

Didveli

3900 ft

Restaurants

Ok Teremok

1800 ft

Restaurant

Reviews and Ratings <br />

Feedback from previous guests about their experience.

60%

loved the resort and would return for another relaxing stay

Nice rooms

Excellent skiing access

Rude staff

Poor service

6.0/10

Guest rating

Rooms

6.2

Location

8.8

Service

5.0

Dining

5.0

Megan

United States of America, March 2025

6.4/10

I had a mixed experience at Hotel Crystal in Bakuriani. The massage service was a standout and the indoor pool added to my relaxation. However, the dining area during breakfast was overcrowded, and the staff's attitude could really use some improvement. Overall, it has potential but needs some adjustments in service quality.

Rooms

6.0

The rooms were on the smaller side and felt a bit cramped.

Service

5.0

The staff's attitude varied; while some were accommodating, others seemed dismissive.

Location

8.0

The hotel was in a decent spot, surrounded by beautiful scenery, although I visited during the off-season.

Dining

5.0

Breakfast was quite chaotic due to overcrowding, which was frustrating.

Facilities

8.0

The indoor pool and spa facilities were good and added to the enjoyable experience.

James

United States of America, February 2025

6.8/10

Our stay had its ups and downs. The hotel had a great location right next to the skiing area, and the facilities were good for families. However, the service was quite disappointing, with rude staff and mishaps, particularly concerning the organization of events and room service. Overall, there's potential here, but improvements in service are needed.

Rooms

7.0

The rooms were adequately spacious, but fitting all our luggage was a challenge. Still, they were generally comfortable.

Service

5.0

Service was hit or miss, with some staff members being quite rude, which overshadowed our experience. Room service was non-existent at times.

Location

9.0

The hotel is within walking distance of the ski slopes, making it super convenient for winter sports.

Dining

7.0

The dinner was decent with no major complaints, but it could offer more variety.

Facilities

8.0

The facilities, including the kids' area and spa, were well designed and enjoyable for families.

Nathan

United States of America, November 2024

5.6/10

My stay at the hotel had its ups and downs. The location was quiet and perfect for relaxing, and the rooms were clean, but I faced issues with the staff's unhelpfulness and cramped accommodations. While the views were great, the overall experience was impacted by these drawbacks.

Rooms

5.0

The rooms were on the smaller side and felt quite cramped, which made my stay less comfortable than I had hoped for.

Service

5.0

I encountered unfriendly and unhelpful staff, particularly at the front desk, which significantly affected my experience.

Location

9.0

The hotel's quiet location is ideal for a relaxing getaway, away from the hustle and bustle.

Dining

5.0

While the breakfast was offered, it had limited options, leaving much to be desired.

Facilities

6.0

The hotel's facilities included a nice indoor pool, but overall felt underwhelming given the price.

Michael

United States of America, October 2024

6.2/10

I had a mixed experience at Hotel Crystal in Bakuriani. While the location is perfect for skiing and the spa services were excellent, the attitude of some staff members was disappointing, affecting my overall stay. The room was decent but a bit cramped, and the dining area during breakfast was quite chaotic. Overall, it has potential if service improves.

Rooms

6.0

The room was decent but felt a bit cramped, making it hard to maneuver with our luggage.

Service

5.0

I encountered some staff who were rude and dismissive, especially during the checkout process.

Location

9.0

The hotel is ideally located right next to the ski slopes, making it super convenient for winter activities.

Dining

5.0

Breakfast was chaotic and crowded, making it hard to find seating at times.

Facilities

7.0

The spa and pool facilities were good but could benefit from better management during busy hours.

Thomas

United States of America, October 2024

5.2/10

The stay at Hotel Crystal was disappointing overall due to the unprofessional behavior from the staff, which overshadowed the decent room quality and prime location for skiing. While the accommodations were nice, the service was particularly lacking, impacting our experience significantly. I would not recommend staying here unless improvements are made to staff behavior.

Rooms

7.0

The rooms were nice and provided a good level of comfort, although not exceptional.

Service

5.0

Unfortunately, the service was very poor, with rude staff and a lack of proper customer care.

Location

9.0

The hotel is excellently located for skiing activities, making it convenient to get to the slopes.

Dining

5.0

Though we did not dine extensively, there were issues with room service that seriously impacted our enjoyment.